Our Services

LaTour Hotels & Resorts (LHR) has developed branded solutions that address the most vital needs of hotel and resort property management. These are smart, sophisticated systems and services built on years of experience and designed to advance our clients’ bottom line.

Resort Management

With experience managing properties in locations ranging from the tropics to the mountains of Canada, we understand the importance of a thorough and forward-looking facilities management plan. Using the latest technology, we help our clients develop measurable preventative maintenance and asset protection approaches, implement and monitor those programs, and forecast future repair and replacement needs–all with an eye toward maximizing the investment, and minimizing disruption to resort operation and guest experience.

Rental Management

LHR is a proven leader in vacation rental management, providing services for a wide range of properties and rental options. Whether it’s a boutique hotel or a property with hundreds of Services units, a points-based or ownership resort, our rental arm, VacationCondos.com, and partnerships with OTA (Online Travel Agencies) and global distribution systems provide competitive advantage in achieving the revenue expectations of our hospitality clients.

Information Technology

LHR’s nimble information technology tools help our hospitality clients efficiently and effectively track and manage all aspects of their properties–from booking and reservations to facilities maintenance projects. Our systems’ unique design and functionality allow customization to meet the unique needs of each client and property.

Human Resources

Through our comprehensive human resources solution, we work with clients to create employee management programs tailor-made to meet the unique needs of our resort clients and their guests. From professional development and recognition to payroll and benefits administration, our approach enables clients to recruit, train and retain the very best employees for their properties.

Marketing and Brand Management

Drawing on more than two decades of international experience promoting resorts and hotels, we partner with our hospitality clients to develop and implement brand programs that showcase the assets and character unique to each property. With extensive contacts in media, advertising and marketing, we are well positioned to help create, deliver and sustain a brand message that resonates.

Purchasing

As a part of LHR, our clients tap into a powerful purchasing network that yields significant savings on a whole range of products essential to operating their properties–from the finest furnishings and amenities to the most basic of necessities. The benefit is a result of long-standing relationships with our many vendors and suppliers and years of experience negotiating, purchasing and tracking inventory.

Resort Enhancement and Development

Hospitality clients embarking on resort development and enhancement projects are in good hands with LHR. With our vast expertise in managing property renovation, we are prepared to advise and guide our client through every step of the construction process from conceptualization to completion.

Distressed Asset Management, Valuation & Acquisition

From assessing, stabilizing and strengthening a business operation, we work quickly and efficiently to reach resolution and return our clients to firm financial footing. Consulting Services LHR is available to work as part of a strategic planning team with HOAs and resort management on a consulting basis to determine what exactly the best options might be for your current scenario. Our approach is to look at your operation from a macro-level to determine a strategic approach to capitalize on those areas that can have the biggest impact on your overall business.

Financial Services

LHR provides accurate and up to date financial information, accounts receivable oversight and accounts payable processing, as well as assessments, billings and collections. We implement cost controls and cost saving techniques to ensure the resort is operating at an optimum level while maintaining service levels.

Exchange Services

When it comes to owner exchange benefits, LHR has developed a program that solves the problems we’ve learned from years of working with hundreds of thousands of owners. LHR’s exchange benefits include offering one of the lowest exchange fees in the industry coupled with a host of travel benefits that maximize the value of your member’s timeshare investment. These cutting edge benefits include an expanded exchange network of member weeks and non-affiliated resort partners, up to a 48 week banking period, partial week exchanges, discounted non-exchange travel benefits and a rebate program where members earn cash back on exchanges and other travel transactions.